Abstract This laboratory analysis aimed to identify the factors influencing on electronic banking facilities provided by Jordanian banks. Perceived usefulness, ease of use, trust, privacy and security and convenience are the factors investigated in this study. A sample of 300 clients functional at King Abdullah academic circles Hospital staff who were lively bank accounts in every other local banks in Jordan was selected, randomly. To summative the primary data, the examination used a questionnaire design based upon a 5-point scale. Results of the investigation found that perceived usefulness, ease of use, trust and privacy directly and appreciatively influenced upon e-banking usage. convenience was found to have no effect on e-banking services. The laboratory analysis recommends that an contract the factors affecting e-banking is agreed indispensable for the practitioners who plan supplementary ways of banking facilities in the current competitive environment.