This can result in longer waiting times at fitting rooms and checkout counters, potentially affecting the overall shopping experience. Challenges and Opportunities: Despite the overall positive feedback, the study identified a few challenges faced by clothing shops in Canal Walk. Additionally, the study highlighted the need for some shops to improve their stock management, ensuring a consistent availability of sizes and popular items. Firstly, the mall’s popularity and high footfall can lead to overcrowding, particularly during peak hours. This has resulted in increased customer satisfaction and a more streamlined airport operation. Efficient Baggage Handling: The new baggage handling systems implemented...